To use our e-Mentor service, please contact us using the below form. Once received, an e-Mentor will be in touch with you.
Please email your name, age, area and a brief outline of what we can help with.
Our e- Mentors are available to speak, by email, with individuals affected by bullying. We use an e-mentoring service because of its accessibility across distance and location. Communication by e-mentoring is unhindered by nerves, awkwardness, or social restraints and this encourages open and honest conversation.
Our Mentors support people with whatever is worrying them, whether it’s bullying, self-harm or family relationships. They all share the same passion and the same commitment to supporting others and making a difference.
They’re here to listen, offer support, guidance and encouragement and champion online safety for all.
Anyone of any age, who has access to email, can use service for support.
We exist to provide support to anyone, anywhere who may be experiencing bullying, anxiety due bullying or a challenging time with their mental health as a result of bullying or historical bullying.
Communication between the individual and our e-Mentor can last as long as it needs to. There is no time limit to how long the mentoring relationship can last.
We take the confidentiality of our service users very seriously and correspondence with an e-Mentor is confidential unless we are concerned about someone’s safety. If an individual is believed to be in imminent danger or a safeguarding issue is raised, the Head of Mentoring (who monitors all conversations on the platform to ensure the right support is being given) will share the individual’s details with emergency services or appropriate authorities in order to keep them safe.
You can end your correspendence with an e-Mentor at any time. Of course, we would like to know you are safe and well so would prefer you told your e-Mentor you would like to end the communication rather than ‘just stop’.
We anonymise and aggregate high-level data from correspondence in order to study and improve our own performance. We may share some of this data with carefully selected and screened academic partners, but the data is always anonymised, individual conversations cannot and will not ever be shared. Following correspondence, some individuals choose to leave feedback for the service. This feedback is sent to us anonymously and any personally identifying information is removed. We sometimes share anonymous feedback on our social media channels.
If an individual is believed to be in imminent danger or a safeguarding issue is raised, the Head of Mentoring (who monitors all correspondence on the platform to ensure the right support is being given) will share the individual’s details with emergency services or appropriate authorities.
Our dedicated and trained e-Mentors are people from around the UK who volunteer their time to help make a difference to the lives of those affected by bullying. Following a rigorous multi-stage application process, background checks and in-depth training programme, each volunteer e-Mentor commits to volunteering for 2-4 hours a week.
e-Mentoring has grown in popularity as advances in social media and online communication have given us increasing ability to move the work of mentors into the virtual world. e-Mentoring is about accessibility and flexibility and complements traditional mentoring programmes.
Please note that whilst our Mentors can offer support, guidance and where possible, signposting to a relevant organisation, they cannot answer any questions about financial issues, housing concerns, Coronavirus, medical concerns or legal issues.
We do have links to organisations that may be able to help with some of these concerns.